HR Geckos

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HR Geckos

HR Geckos' smart help desk and ticketing software allows businesses to triage and auto-route workforce queries to the right HR team members, auto-approve requests, and capture a record of the entire transaction. Employees can query, create, and track requests anytime, anywhere, and on any device. We provide businesses with the right tools to simplify HR operations.

Overview

Automate HR Operations

Automate HR Operations

HR Geckos is a 24/7 smart solution that offers a one-stop employee service center with ticketing, dashboards, analytics, and an intelligent chatbot - your copilot for HR Operations! With HR Geckos, organizations can centralize HR service delivery and connect the workforce with the tools and information they need to thrive. Businesses achieve cost savings through improved employee engagement, higher retention, and streamlined operations. Our HR copilot helps HR teams free themselves from repetitive administrative and paper-driven manual processes that take up over 80% of their time to focus on critical business needs like recruitment, retention, and employee engagement. Check us out at www.hrgeckos.com to learn more.

Features and Benefits

One-Stop-Shop Employee Service Center

Our 24/7 smart solution offers a one-stop employee service center with smart ticketing, dashboards, analytics, and an intelligent chatbot! Centralize communications, employee handbook policies, organization charts, announcements, push notifications/alerts, and a curated FAQ knowledge base in one place. Our Custom Hub for the HR Tech Stack provides a one-stop shop with a single sign-on, connecting all HR services, data sources, and tasks.

AI Chatbot

We provide 24/7 support to the workforce with an easy-to-use smart chatbot. Our AI chatbot improves process efficiencies and reduces the time to resolution of employee requests by over 75%. Our ticketing system allows HR teams to triage, auto-route each employee's query to the right person, and customize auto-approvals for HR workflows. Our chatbot assists employees in querying, creating, and tracking requests anytime, anywhere, and on any device.

Self-Service Support via FAQ Library

Our FAQ libraries are curated to your organization and enable you to create, edit, publish, and distribute FAQ answers for self-service customer support. Employees can query our chatbot to gain answers to frequently asked questions or can use the search bar in our FAQ module to quickly find the answers they need. We offer automated issue resolution through our chatbot and ticketing system, freeing up valuable administrative resources.

Integrated Dashboard for Comprehensive Insights

Gain valuable insights on employee experience and engagement by running analytics on HR Operational KPIs and collecting Survey feedback. Our Reporting Module is customizable and offers hundreds of pre-built templates for running analytics on your HR and employee data. Our survey tool helps you keep a pulse on employee experience.

Employee Handbooks & Policies

Tired of outdated, confusing, and potentially risky employee handbooks? Our comprehensive Handbook and Policy Builder evolves with your growing organization. Our chatbot and curated FAQ libraries fuel the evolution of your Handbook and are all connected in real-time. With HR Geckos, updates to Handbooks and Policies are now possible at the click of a button. Ask us how!

Org Charts

Our Org Charts help your workforce stay connected and help you map your evolving organization as you grow. We provide a roadmap of how your organization is structured, from top management to individual employees, so your workforce can stay engaged and connected in real time.

Automate HR Workflows

We automate HR processes & connect all HR systems to focus on what matters most — people. Automate onboarding processes like document submission, training, assessments, benefits enrollments, and learning plans to make employee onboarding smoother and more efficient.

Contact an Expert

Users can submit inquiries and gain valuable counsel and guidance on all HR and workplace-related challenges and compliance areas - all part of the subscription plan they choose.

Resources

Meet HR Geckos

HR Geckos Quick Demo

HR Geckos FAQ Library

HR Geckos Chatbot

HR Geckos Dashboard

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Additional Information

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